FAQ

Most frequent questions and answers

For additional questions and return/claim slips, please contact our Email: [email protected]

Due to our quickly delivery times, your order will be processed immediately after you place your order and thus we can not cancel, modify or add products.

Shipping costs 14.90$  for standard shipping $49.90 for express shipping.

Free shipping on orders over $200. 

– Orders over $199 – free freight

– standard delivery $14.90  – average delivery time 21 business days.

– Express delivery – $49.90 – average delivery time 3-5 business days

Once we have received an order from you, we will send a confirmation to your email address. It is therefore important that you enter the correct email address when making an order. We recommend that you save the confirmation to facilitate any future contact with our customer service. Confirmation also represents your receipt of the purchase. If you notice any errors please contact [email protected]  immediately with your order number attached.

 We do not have our own shop but our products are available in selected children / baby shops.

 How fun to hear that you like our products. If you are interested in working with us, send an email to [email protected] with links to your social media channels as well as a short presentation of yourself. If we want to proceed with a cooperation, one of our team will be back to you

You can choose to pay by bank or credit card or by PayPal. When it comes to payment by bank or credit card, ICredit manages all our bank transactions. WaterLand does not handle any bank or credit card numbers.

Occasionally we offer discounts on our products. Be sure to subscribe to our newsletter to receive special offers and product launches

You can choose to pay by bank or credit card or by PayPal. When it comes to payment by bank or credit card, ICredit manages all our bank transactions. WaterLand does not handle any bank or credit card numbers.